The Pet Sitter, the Plumber, and the Pool Guy
Building the Auxiliary Circle of Trust
Some requests are simple: fix the door, clear the snow, cut the lawn.
That’s us. In-house, in-system, no questions.
But others are sideways. Not property maintenance — but part of living.
Part of staying safe, secure, and steady.
A senior needs a dog walked twice a week while recovering from surgery.
A snowbird needs a pool closed before winter and opened in May.
A landlord needs a plumber to rework a line under the unit.
Technically, none of that is “ours.”
But the client is.
And that’s the point.
So we built the Auxiliary List.
What It Is — And What It Isn’t
It’s not a public directory.
It’s not a paid referral network.
And it’s not open to just anyone.
The Auxiliary List is an internal roster of local, trusted, real providers who handle what falls outside the Good Hands core — but inside our clients’ lives.
Pet sitters.
Plumbers.
Pool techs.
Cleaners.
Window washers.
Heavy landscapers.
Tree removal.
Electricians.
Senior companions.
Specialty contractors.
Security installers.
Pest control.
Meal prep.
Septic pumpers.
Snow fence guys.
No pitches. No bids. No strangers.
If they’re on the list, we’ve seen them work.
We’ve used them ourselves or seen them deliver for a client.
And we’d trust them with our family’s house — not just yours.
How It Works
When a member needs something outside our scope:
- We Source
We check the list first. If a vetted provider exists, we offer the referral immediately. If not, we search — slowly, carefully — and only recommend after verification. - We Connect
We introduce directly, often with a text or email bridge. No middleman fee. Just a warm handoff and context. - We Oversee (If Asked)
If a member wants eyes on the job — we’ll coordinate access, check the work, and log the outcome. It becomes part of the Care Ledger. No blind spots. - We Log
Every auxiliary provider we use is tracked. Notes, photos, outcomes. If they perform well, they stay. If they don’t — they’re cut. Quietly. Permanently.
This isn’t Yelp.
It’s infrastructure.
Why This Matters
The Good Hands promise isn’t “we do it all.”
It’s “you’ll never be alone with a problem.”
And that includes the problems we don’t solve with our own hands — but do solve with our own system.
So when we say “you’re in Good Hands,”
it means: we know someone.
And they know what good looks like.
This is care, expanded.
Not more services — more trust.
Not more staff — more backbone.
And every name on that list had to earn it.